The listener does not respond, instead, they encourage the speaker to share their emotions. Counselling and therapy sessions involve empathetic listening. It involves listening to understand the feelings and emotions of the speaker. This is the most challenging form of listening. Therefore, it involves following “the main argument of the speech.” The process of critical listening leads to problem-solving or decision-making. This is the active aspect of listening, aimed to analyse and evaluate what is being said. They require concentration and attention. Routine activities such as listening to the news, classroom lectures, board meetings, etc involve Informational listening. The most common form of listening, it involves listening to gather facts or new information. You are more focused on your responses than listening to what the speaker has to say. If you have marked “Often” or ‘Always” for more than 6 situations you need to work on improving your listening skills. I offer verbal signs of encouragement like “Yes,” “Go on” etc. I interrupt the speaker when I disagree with them. I think of witty responses to offer when I am listening. I listen when the speaker is good-looking. Self-Assessment: How good a listener are you?Ĭheck it yourself by answering the following questionnaire truthfully. Good or effective listeners are valued in all walks of life – as empathetic friends, engaged workers, with social skills, confidence and self-esteem. It involves focusing on not just what is being said, but how the speaker conveys the information – catching the verbal and non-verbal cues. Listening is different from hearing it involves concentration and involvement in what is being said. Listening is important in communication as not listening can lead to misinformation, misunderstanding and loss of communication. ![]() ![]() It is the ability to receive, process and interpret and respond to messages in the oral form. Listening is the first step towards understanding and communicating. Listening is one of the four pillars of communication along with Speaking, Reading and Writing. The second student has to listen effectively to reproduce the photo or shape correctly. ![]() The above activity is a simple yet effective demonstration of listening skills. The pair with the most similar drawings to their photograph wins. The challenge is for the first student to describe the picture, while the second student tries to draw it. Give one student in the pair a unique picture with a lot of simple shapes drawn on it and another student a blank paper.
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